Silos foster a culture of resistance and mistrust; left unattended, they lead to low morale and even lower job satisfaction.

Poor communication, work redundancy, staff dissatisfaction, and poor customer service are all symptoms of workplace silos. No one is happy, and it’s very difficult for all involved to see any possible solution.

The number one contributor to workplace silos is low trust. Rebuilding trust relationships among work teams and individuals can be done, but it takes time and effort—it’s not a directive that’s issued and followed.

Everyone must first understand that trust begins with self:

• Act with integrity
• Identify the costs of low trust
• Set a positive example
• Take responsibility

Once this concept is accepted, the team is introduced to relationship trust in which they are taught to:

• Develop trust
• Keep commitments
• Restore trust
• Empower others
• Achieve results through others
• Solve problems creatively
• Resolve conflicts and disagreements on their own
• Improve business relationships

Lastly, teams are expected to work together (no more silos!) to demonstrate organizational trust:

• Positively influence results
• Help improve team processes
• Identify ways to increase organizational trust

To help team members work through these stages of trust, team members will learn behaviors of trust, how to conduct ‘trust talks’ and other vital communication strategies to restore healthy, productive working relationships.

For more details about our approach to eliminating workplace silos, contact Preiser Consultants for a free consultation.